Don’t be a virus

This should be the age of personalisation, where companies send communications that are both personal and personalised to each of their customers, as appropriate. One of my favourite ways of doing that is using  Personality Insights Service (some may know of it by its previous name of Watson User Modeling), a service that allows you […]

It was in the keys

Well, Andy Murray going out was a bit of a shock. I’m still quite sad about it. Having said, that, both Andy and Nadal getting knocked out earlier than expected does make it rather exciting too. When I heard what happened I immediately went to the Wimbledon Slamtracker to see what the keys to the match […]